How communication changes when we work remotely

One might think that working remotely is not a big deal, we are just doing the same job as before, but we are at home. It might seem like that in the first weeks but give no extra tools to a remote team and you will start having rumblings after a few weeks. Some will miss the social aspect and become unmotivated, others will miss the peer pressure and the company culture will start diluting. Therefore, it is important to think how you will adapt, as a company to the remote environment.

There are many actions you can take, probably one of my favorites for being one that is very efficient, can take many forms and calls for individuals’ responsibility is to adopt supercommunication. What do I mean by super communication?

I propose that next time you write a message. Specially if it is with feedback, you stop before sending it and read it with a new set of ears. How will the person perceive your message? Are you giving them enough guidance?

Step into that person’s shoes, will your message help them do a better job next time? Will they feel motivated to do a better job? Think of possible interpretations. Don’t tell me it is not your job to think about how people will take your message. If you have team members in charge, it is your job. Lead by example.

Only when you have checked that every sentence is clear and will bring something positive to the person, send it.

Watch out! “Super Communication” is not “Over Communication”. People’s job is not to read your messages or meet all day long. Use your project management tools as much as possible to minimize times for meetings and reduce emails.

Super communication is contagious! The better you communicate, the more you will help and inspire others and a restorative chain will start.

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